How do I place an order? Placing an order is simple if you know what you want and have the information to get started. Here’s what we need:
1. PRINT READY ARTWORK. • If you don’t have print-ready professional artwork, we’ve got the skills to help you out. Contact us via email for a custom quote. • If you think you have print-ready professional artwork or if you think you can create it, we have a page with directions on file preparations.
2. APPAREL STYLE(S), COLOR(S) AND SIZES. • We offer thousands of styles, hundreds of colors and a variety of sizes, let us know what you’re looking for and we’ll get you a custom quote, but remember we can’t give you a complete quote without seeing your artwork and knowing the number of ink colors, print locations, and estimated quantity. Email us with the garment styles and colors you’re looking for and we’ll get you some options to fit your needs.
3. ORDER DEADLINE. • If you have a specific event or date that you need your printed garments, we need to know that date when you place your order.
TURNAROUND TIME & RUSH CHARGES Our standard turnaround time is 7-10 business days per garment order. Any additional garments added at a later date may extend turnaround time. Standard turnaround time may also be extended on rare occasion depending on workflow, if that happens we will let you know!
If you need your garments for a particular date, please tell us when you place your order as we need to plan our print schedule accordingly. We will do everything we can to accommodate your deadline without a rush charge. However, in some cases we may require a rush fee if overtime is needed to meet your deadline. Revising your deadline after an order has been placed may also result in rush charges.
4. SHIPPING + PAYMENT. • If we’re shipping your order – we need to know where to send it! • Once we have your order details confirmed and you’ve approved your art proof, we can get your order invoiced. We accept cash, cashiers checks, and credit cards, however we do have a convenience fee for credit cards and paypal to cover the associated costs.
When will my order be ready? Our standard turnaround time is 7-10 business days based on our current workflow. That period of time begins the day we receive approval on artwork proofs, final garment quantities, and payment is received. Shipping is not included in our standard turnaround time; all standard shipments go out UPS Ground, please plan accordingly or make other arrangements.
PRINTABLE SIZE We are capable of printing fairly large images, although we are limited by a few variables. The smallest garment in your print run will always dictate the maximum size we are able to print on that specific order. Any order containing both youth and adult sizes will have limits to the printable size, depending on the youth garment sizes. Additionally, if you’re ordering any type of specialty garments that may have unique features then we may need to alter the image size to avoid any unprintable areas. Additionally we’re limited by the size of the print pallets that your garments will get loaded onto for printing. We have various sized and shaped pallets specific for different types of garment printing and different print locations. Each print pallet has different dimensions and different variables.